What creates our high customer satisfaction?

YAXAN's effectiveness is not coincidental. The feedback reflects a strong customer experience, but what's really happening behind it? We compiled insights from users and organizations about why YAXAN truly works.


From the Individual's Perspective – "Finally I was able to put into words how I really feel."


YAXAN helps users pause, recognize their own situation, and find concrete steps toward a better everyday life. The easy-to-use and reliable AI coach acts as a mirror and gentle sparring partner that never judges.


  • Users report gaining clarity in their thoughts and concrete support for making choices.
  • Examining their own wellbeing as a whole has helped connect different areas of life into one picture.
  • Positive change often starts small – and that's exactly what YAXAN guides toward.


From the Supervisor's Perspective – "Tools that allow me to genuinely care and make an impact."


Supervisors have especially appreciated the opportunity to have meaningful conversations with their team without having to come up with everything themselves.


  • YAXAN provides knowledge base and conversation structures that help detect stress factors early and support employees at the right time.
  • The supervisor's role changes from listener and "firefighter" of burnout to a proactive and effective support person.
  • The service strengthens the supervisor's own work endurance and leadership confidence.


From the Team's Perspective – "We now have a common language and goal."


When a team uses YAXAN together, shared understanding and appreciation emerge.


  • Joint wellbeing assessments highlight phenomena that can be discussed constructively while seeking solutions.
  • Teams have observed improved interaction, fewer misunderstandings, and more mutual support.
  • When the team is doing well, collaboration and productivity also increase.


From Management's Perspective – Impact and Financial Benefit


Management sees YAXAN's benefits both in staff wellbeing and directly in results.


  • YAXAN makes human risks visible before they turn into absences or turnover.
  • Proactive wellbeing support reduces sick leave and increases work engagement – and thereby efficiency.
  • Clear data helps management make targeted decisions: investments in the right things truly bring results.


"When people are doing well, the company is also doing well – and it shows on the bottom line."

Yaxan - The n:o 1 Wellbeing platform 

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